13097 State Hwy 31W
Tyler, Texas 75709
Office:  903-534-5663
Fax:   903-531-2583

1.  What is needed to obtain a price?
We will need a floor plan showing the plumbing locations, and ideally, outside
elevations.  We need to know what appliances will be using gas and will Natural Gas or
Lp Gas be required.  How many heating units will be used?  The best approach is to
make an appointment and review plans with us in person, leaving us a copy of the floor
plan.  Most bids will be completed in one business day.

2.  Do you furnish fixtures?
We no longer furnish fixtures for residential construction.  However, we will warranty
labor on fixtures bought from
Coburn's Supply as a courtesy and incentive for you to buy
all your materials from the same supplier.  Should you buy fixtures elsewhere, they will
need to be on the job prior to our arrival to avoid extra trips and labor charges.  Our rate
for return trips created by others to perform warranty or completion of job is $85 per
hour.

3.  Can I make changes to job as we progress?
Yes, these changes will need to be requested in writing.  If extra charges apply, we will
need  your written approval of the extra cost before proceeding.


4.  What if plumbing misses a wall on rough in?
Advise your framer to proceed per plans and after we verify the plans we will put
plumbing where the plan shows at our expense.

5.  Copper or Pex?
We prefer copper, but use Viega  brand Pex upon customer request.  This is a very in
depth subject and can be better addressed during personal consultation.

6.  Is a circulating hot water system necessary?
We feel that most applications using the low volume faucets benefit tremendously from
a circulating hot water system and we almost always recommend it.

7.  What about tankless water heaters?
Our opinion is that the tank type water heater is still more suitable for most applications.  
However, we will use tankless after discussing your performance expectations and
goals.

8.  What about scheduling work?
We prefer 10 days notice on each phase of your job but will put you down for first
available date if you are late scheduling.


9.  Do you need electricity on job site?
Yes, we do not provide generators, unless prior notice is given and you agree to extra
expense.

10.  Upon completion of framing, who should be the next trade on the
job?
We like to go in with the A/C contractor prior to electrician, alarm, central vacuum or
other trades because plumbing needs to be on grade and in specific locations.